Full transparency of our processes

The starting problem

In this project, a customer brings a reference crate and wants better stacking stability and revised handles. Tooling directly from the sample could leave shrinkage, wall thickness and fit issues unresolved until mold trials.

What we did

1. Document use, loading, stacking clearance and appearance acceptance requirements.
2. Review ribs, wall transitions and demolding direction; issue a design-for-manufacture question list.
3. Validate critical dimensions, stacking and color with samples; approve each revision.
4. Hand over the approved sample, process revision, packaging requirements and inspection points together.

Outcome

Outcome: an approved reference sample with matching dimensional, visual and packaging criteria. Completion means the production team knows which revision to make and inspect, not merely that a mold exists.

Handoff records

Engineering review

Wall, rib and demolding risks with open decisions.

Trial record

Sample IDs, revisions, measurements and change status.

Production handoff

Approved sample, inspection points, packaging and ownership.

The starting problem

In this project, the customer has an existing mold and limited floor space. Separate equipment quotations leave mold interfaces, robot travel and site utilities uncoordinated.

What we did

1. Consolidate tool envelope, opening stroke, material and target output in one selection brief.
2. Compare two configurations for interfaces, maintenance access and automation, not purchase price alone.
3. Confirm water, power, air and material flow against the site layout and assign preparation tasks.
4. Run the agreed product and inspect safety, dimensions, cycle records and training against an acceptance checklist.

Outcome

Outcome: an integration proposal with explicit equipment scope, site preparation, trial conditions and support interfaces. Nameplate specifications are not presented as validated capacity; unresolved items remain on the correction log.

Handoff records

Configuration comparison

Matching rationale, options and exclusions.

Site checklist

Equipment position, utilities, access and preparation owners.

Acceptance record

Trial conditions, open issues, training and document handoff.

The starting problem

In this project, two suppliers interpret appearance and packaging requirements differently. The customer wants to catch color, accessory and labeling differences before arrival and make correction responsibility clear.

What we did

1. Align drawing, approved-sample and packaging revisions; assign each supplier’s scope.
2. Agree inspection items, sampling and defect classification with the customer instead of assuming one universal standard.
3. Track measurements, appearance and packaging issues by batch; verify corrective actions.
4. Check counts, cartons, labels and documents before shipping; hand over only after the customer’s release decision.

Outcome

Outcome: each batch has matching inspection, correction and packaging records. Unresolved issues are not hidden by a “shipped” status; the customer makes an informed release decision.

Handoff records

Specification baseline

Consistent order, sample, drawing and packaging revisions.

Issue tracking

Batch, photo, owner and recheck result tied together.

Shipping handoff

Count sheet, packaging records and open items.